At Jalpaiguri Institute of Technology Polytechnic College, we prioritize the well-being and satisfaction of our students. The Students' Grievance Cell serves as a dedicated platform for students to voice their concerns, seek resolution to issues, and ensure a positive academic experience for all.
Addressing Your Concerns: Our Commitment to Student Welfare
The Students' Grievance Cell is committed to upholding transparency, fairness, and accountability in addressing student grievances. Whether it's academic matters, administrative issues, or personal concerns, we are here to listen, support, and facilitate resolution promptly and impartially.

How We Can Help?

• Confidential Assistance:Your privacy and confidentiality are paramount. Feel free to reach out to us with any grievances or complaints, knowing that your concerns will be handled with discretion and sensitivity.
• Prompt Resolution:We understand the importance of timely resolution. Our dedicated team works diligently to address grievances promptly, ensuring that issues are resolved efficiently and satisfactorily.
• Fair and Impartial Mediation:We believe in fairness and impartiality. Our grievance redressal process involves thorough investigation, mediation, and dialogue to ensure equitable outcomes for all parties involved.
• Advocacy and Support:Whether you need advocacy, guidance, or support navigating college policies and procedures, our team is here to assist you every step of the way. We advocate on behalf of students and strive to empower them to assert their rights and access resources effectively.
• Continuous Improvement:Your feedback is invaluable in helping us identify areas for improvement and enhance the student experience. We welcome your input and actively seek ways to improve our processes and services based on your suggestions and insights.

How to Reach Us?

If you have a grievance or concern, we encourage you to reach out to us through the following channels:

• Visit our office during designated hours for in-person assistance.
• Submit your grievance online through our dedicated portal.
• Reach out to us via email or phone to schedule a confidential consultation.

Your satisfaction and well-being are our top priorities. The Students' Grievance Cell is here to ensure that your voice is heard, your concerns are addressed, and your college experience is positive and fulfilling. Together, let's work towards a supportive and inclusive campus community where every student thrives.